Frequently Asked Questions
Everything you need to know about your ultralight gear and apparel.
What is the standard shipping time for new orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location and the specific cottage brand's shipping origin.
How do I handle returns for technical apparel?
We offer a 30-day return policy for items in new, unworn condition with original tags attached. Please note that some custom-made ultralight gear may be final sale.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How can I track my order?
Once your order ships, you will receive an automated email with a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Google Pay, and Apple Pay. We also offer Shop Pay for customers who prefer to pay in installments.
How do I know which size to choose for cottage-brand clothing?
Since many of our brands have unique sizing, we provide specific size charts on each product page. We recommend measuring a similar garment you own to ensure the best fit.